Disruption between Ely and Kings Lynn expected until 22:00 

Route(s) affected

between Ely and Kings Lynn

Description

A points failure between Littleport and Downham Market means that trains are having to run at reduced speed on some lines. As a result, trains running between Ely and Kings Lynn may be delayed by up to 20 minutes or revised.

Disruption is expected until 22:00.

Customer advice:

If you are travelling between Ely and Kings Lynn, please allow at least an extra 30 minutes to complete your journey. Due to a reduced number of services, you may need to travel on an earlier or later train than usual.

Due to a points failure, a reduced train service is operating between Ely and Kings Lynn. Services that are able to run will be subject to delays of up to 20 minutes and short notice revisions.

Replacement Road Transport

Great Northern have requested rail replacement buses to help supplement the reduced train service between Ely and Kings Lynn, but these are not yet confirmed.

They will update this message as soon as buses are secured. Please note that replacement bus journeys will take significantly longer than standard rail journeys.

Planning your journey:

You can see a live map of the network.

The Great Northern app will also help you plan your journey.

Can you tell me more about the incident?

A points failure has been reported, preventing the full scheduled timetable from running safely across this section of track.

Points are moveable sections of track that allow trains to switch from one line to another at junctions. They form a critical part of the railway signalling infrastructure managed by Network Rail.

Points can fail to operate for several reasons, such as an obstruction in the mechanism, track alignment issues, or electrical and motor faults within the signalling system. While signallers can sometimes use backup systems to secure points in a fixed position, severe faults reduce the capacity of the junction or block access entirely.

Specialist Network Rail Signalling & Telecoms engineers are attending the site to inspect the mechanism and carry out repairs. In some cases, working safely on the track requires trains to be held at red signals or stations nearby.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.