Reduced service between Cambridge and Kings Lynn until the end of the day 

Route(s) affected

Between London Kings Cross and Ely / Kings Lynn

Description

A shortage of train crew means that fewer trains than normal can run between Cambridge and Kings Lynn.

As a result, a reduced service will be in operation until the end of the day.

Customer advice:

A reduced service will run between London Kings Cross and Kings Lynn today due to reduced crew and train availability.

The following shuttle service is planned to run:

• one train per hour from Kings Lynn to Cambridge

• one train per hour from Cambridge to Kings Lynn

A reduced service will be running between Cambridge and London.

Your ticket will be accepted at no extra cost on Great Northern and Thameslink services between London and Kings Lynn.

Customers are strongly advised to check their journey before travelling, as further changes may still be required. Please check journey planners, station departure boards or the Great Northern app before setting off.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Great Northern app will also help you plan your journey.

Can you tell me more about the incident?

Great Northern have reduced crew and train availability today, which means they are unable to run the usual timetable between London Kings Cross and Kings Lynn.

To provide a more consistent service throughout the day, a reduced service plan is in place, replacing the usual scheduled services.

We know a reduced timetable can make journeys more difficult to plan, particularly if you need to make a connection. Please check your journey before you travel and continue to check for updates throughout the day.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.