Lines reopened: delays between Kings Lynn and Cambridge expected until 11:45 

Route(s) affected

Between Kings Lynn and London Kings Cross

Description

The faulty train between Kings Lynn and Cambridge has been moved, allowing lines to reopen. As services recover, trains running to / from these stations may still be delayed by up to 30 minutes.

This is expected until 11:45.

Customer advice:

Great Northern services are able to run again between Kings Lynn and Ely however will still be delayed due to the earlier fault on the train. Some services have previously been cancelled which has led to some gaps in the service between these stations.

You should continue to check ahead prior to travelling for the latest journey information and allow at least an extra 30 minutes to complete your journey this morning whilst the service recovers.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information

You can use your ticket at no extra cost on:

• Alternative Great Northern Services between Ely, Peterborough, Cambridge and London Kings Cross

• East Midlands Railway services between Ely and Peterborough where you will then be able to use alternate Thameslink services to/from London

• Thameslink services between Cambridge, Peterborough and London St Pancras International

Planning your journey:

You can see a live map of the network which will show where your journey is likely to be delayed.

You can also use the Great Northern app to get more information about your journey.

Can you tell me more about the incident?

Due to an earlier fault on a train at Downham Market, services will still be delayed through this area. The train has now moved and the line has reopened.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.