Lines reopened between Birmingham New Street and Birmingham International: disruption expected until 15:30 

Route(s) affected

Avanti West Coast between Edinburgh / Crewe / Wolverhampton / Birmingham New Street and London Euston

CrossCountry between Manchester Piccadilly and Bournemouth

London Northwestern Railway between Birmingham New Street and London Euston

Transport for Wales between Holyhead / Machynlleth / Aberystwyth / Chester and Birmingham International

West Midlands Railway between Rugeley Trent Valley and Birmingham International

Description

Lines have reopened between Birmingham New Street and Birmingham International following a broken down train. As service recovers, trains may still be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until 15:30.

Avanti West Coast customer advice:

Your ticket can be used at no extra cost on CrossCountry services between Birmingham New Street and Nuneaton / Tamworth in both directions until further notice.

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

CrossCountry customer advice:

Your ticket can be used at no extra cost on the following services and routes:

Between Birmingham New Street and Birmingham International:

• Travel using London Northwestern Railway / West Midlands Railway services between Birmingham New Street and Birmingham International

• Travel using Transport for Wales services between Birmingham New Street and Birmingham International

Between Coventry and Leamington Spa:

• West Midlands Railway services between Coventry and Leamington Spa

Between Birmingham New Street and Coventry:

• Travel using CrossCountry services between Birmingham New Street and Nuneaton or between Birmingham New Street and Leamington Spa

• Travel using West Midlands Railway services from Nuneaton or Leamington Spa towards Coventry

• Avanti West Coast services between Birmingham new Street and Coventry

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are unreserved coaches on CrossCountry services (where available) so please head to them. You can view the formation of CrossCountry trains.

London Northwestern Railway / West Midlands Railway customer advice:

Your ticket can be used at no extra cost on National Express Coventry and National Express West Midlands via any reasonable route until further notice.

Your ticket can be used at no extra cost on rail replacement transport operated by Brit Coaches, Guru Trave l& Mighty Travel between Coventry and Northampton in both directions until further notice.

Rail replacement transport is being sourced to run between Coventry and Northampton, further updates will be provided when the transport is confirmed.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.