Lines reopened: disruption at Leigh-on-Sea expected until 19:45 

Route(s) affected

At Leigh-on-Sea

Description

Lines have now reopened following a fault on a train at Leigh-on-Sea. However, whilst service recovers, trains may be delayed by up to 25 minutes or revised.

Disruption is expected until 19:45.

Customer advice:

You may use your ticket at no extra cost on Greater Anglia services between London Liverpool Street and Southend Victoria.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.