Major disruption between Wigan North Western and Preston expected until 20:00 

Route(s) affected

Avanti West Coast between London Euston and Blackpool North / Glasgow Central / Edinburgh

Lumo between London Euston and Preston / Stirling

Northern between Liverpool Lime Street and Blackpool North, and also between Manchester Airport and Barrow-in-Furness / Corkickle

TransPennine Express between Liverpool Lime Street and Oxenholme Lake District / Glasgow Central, and also between Manchester Airport and Lancaster / Glasgow Central

Description

Damage to the overhead wires between Wigan North Western and Preston means that all lines are blocked. As a result, trains running between these stations may be cancelled, delayed by up to 60 minutes or revised.

Major disruption is expected until 20:00.

A visual disruption map video is available.

Avanti West Coast customer advice:

Your ticket can be used at no extra cost on the following services:

• CrossCountry services between Birmingham New Street and Edinburgh

• TransPennine Express services between Preston and Manchester Piccadilly / Edinburgh / Glasgow Central

Please note that the other operators’ services are also likely to be affected by this disruption.

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.

Northern customer advice:

You can travel on the next Northern service to your destination, where available.

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Replacement transport:

Road transport has been confirmed to run as follows:

• At 14:25 from Wigan North Western to Huyton, calling at Bryn, Garswood, St Helens Central, Thatto Heath, Eccleston Park, Prescot, Huyton - operated by Atlantic Travel

• At 14:35 from Huyton to Wigan North Western, calling at Prescot, Eccleston Park, Thatto Heath, St Helens Central, Garswood, Bryn, Wigan North Western - operated by Bestway

Please check station information posters for the location of the bus pick up points and be advised that bicycles, e-bikes and dogs (except for service dogs) are not permitted on replacement road transport.

Journey times may be extended by up to 60 minutes whilst travelling by road transport.

TransPennine Express customer advice:

For customers travelling to / from Preston and Liverpool Lime Street, you can use your ticket at no extra cost on the following services in both directions:

• Northern and TransPennine Express services between Preston and Manchester Piccadilly

• Northern, East Midlands Railway and TransPennine Express services between Manchester Piccadilly and Liverpool Lime Street

• Avanti West Coast services between Glasgow Central and Preston

Please note that the other operators’ services are also likely to be affected by this disruption.

Please allow extra time for your journey and check before you travel.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.