Disruption between London Bridge / Canada Water and New Cross / New Cross Gate expected until the end of the day  

Route(s) affected

Trains between London Bridge and New Cross / New Cross Gate

Description

A fire on a property between London Bridge / Canada Water and New Cross / New Cross Gate means all lines are blocked. As a result, trains between these stations may be cancelled, delayed or revised.

Disruption is expected until the end of the day.

London Overground customer advice:

You can use your ticket at no extra cost on the following alternatives:

• London buses via any reasonable route

• London Underground via any reasonable route

• Southeastern via any reasonable route until further notice

• Southern via any reasonable route until further notice

Southern / Thameslink customer advice:

If you are travelling between London Blackfriars and East Croydon, please allow an extra 30 minutes to complete your journey. Services on this route are being diverted and will not call at London Bridge.

Thameslink services running on the diversion route will be subject to delays of at least 15 minutes.

Travelling to London Bridge from the north or South: You are advised to change at East Croydon for connecting Southern services back to London Bridge, or alight at London Blackfriars and use London Underground or local bus services.

Travelling from London Bridge: Please use alternative direct Southern services from London Bridge, or travel via London Underground to connect with Thameslink services at London Blackfriars.

Ticket Acceptance

To help you complete your journey you can use your ticket on any of the following at no extra cost

• Thameslink on any alternative route

• Southern between London and East Croydon

• Elizabeth line between Farringdon and Abbey Wood

• DLR between London and Woolwich Arsenal and Lewisham via Greenwich

• London buses between London Bridge, East Croydon and Dartford

Planning your journey:

You can use live departure boards, a live map of the network and the alternative route guide to help you.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern / Thameslink app will also help you plan your journey.

Can you tell me more about the incident?

Emergency services are currently dealing with a fire in the London Bridge area. Rail services are currently disrupted. Fires in railway areas present a serious safety risk, as they can damage signalling equipment, power systems, and track infrastructure, and create unsafe conditions for trains and staff.

Emergency services are on site and trains cannot safely operate until the area has been assessed and declared safe.

Southeastern customer advice:

What's happened?

A large fire has broken out at a recycling plant between New Cross and London Bridge. We have also now received reports of an uncontrolled evacuation from a train between London Bridge and New Cross. All lines are blocked.

How does this affect my journey?

No trains are running to/from London Bridge. Do not attempt to travel to/from London Bridge.

Travel to London St Pancras International for services towards Ashford/Ramsgate/Dover.

Travel to London Victoria for services towards Orpington (for onwards travel towards Sevenoaks/Tonbridge), and towards Ramsgate.

Travel to Denmark Hill for services towards Sevenoaks.

What should I do?

You can use your ticket at no extra cost on:

• London Underground services between our London Terminals

• London Buses on any reasonable route

• Southern/Thameslink services between London and Sevenoaks/Tonbridge/Hastings

• DLR services between Lewisham, Greenwich and Woolwich

• Elizabeth line services between central London and Abbey Wood

• London Trams between East Croydon and Elmers End

Alternative routes:

For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps.

How can I stay up to date?

You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.