Major disruption between Watford Junction and London Euston / Shepherds Bush expected until the end of the day 

Route(s) affected

All Avanti West Coast routes to / from London Euston

All London Northwestern Railway routes to / from London Euston

London Overground between Watford Junction and London Euston

Lumo between Stirling / Crewe and London Euston

Southern between Watford Junction and Clapham Junction

Description

A fault with the signalling system between Watford Junction and London Euston means that some lines are blocked. As a result, trains running between Watford Junction and London Euston / Shepherds Bush may be cancelled, delayed by up to 90 minutes or revised.

Major disruption is expected until the end of the day.

Avanti West Coast customer advice:

You may use your ticket at no extra cost on the following services:

• Chiltern Railways between Birmingham Moor Street and London Marylebone

• CrossCountry between Birmingham New Street and Reading

• Great Western Railway between Oxford and London Paddington

A rail replacement shuttle will operate between Watford Junction and London Euston.

Rail replacement transport has been requested at Stafford and Rugby, and also between Milton Keynes Central / Watford Junction and Euston.

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

London Northwestern Railway customer advice:

You may use your ticket at no extra cost on London Overground services between Watford Junction and London Euston (please note, these services are also affected and will not run between Kilburn High Road and London Euston)

Rail replacement transport has been requested to operate between Wellingborough and Northampton, Bedford and Milton Keynes Central, and also between Milton Keynes Central and Watford Junction. Further details will follow once confirmed.

London Overground customer advice:

Trains will be revised to start and terminate at Kilburn High Road.

Southern customer advice:

No trains can run between Watford Junction and Shepherds Bush. If you are travelling between these stations, you will need to use an alternative route which will extend your travel time up to 45 minutes.

Southern trains which usually run between Watford Junction and Clapham Junction will instead run between Shepherds Bush and Clapham Junction.

Southern trains will not call at the following stations:

• Watford Junction

• Harrow & Wealdstone

• Wembley Central

If you are travelling to or from these stations, you will need to use one of the below alternative routes to complete your journey.

You can use your ticket to travel at no extra cost on:

• London Underground services across central London, including:

  • The Central line for Shepherds Bush

  • The Bakerloo line for Harrow & Wealdstone and Wembley Central

• London Overground services between Watford Junction and London Euston - please note these services may also be disrupted

• London Buses on routes between Watford Junction and Shepherds Bush

Please note that if you are using an alternative route, especially in the case of replacement road transport, your travel time may be extended by up to a further 30 minutes.

Planning your journey:

Please check journey planners and station information boards before you travel and allow extra time to reach your destination.

You can view live departure boards, and you can check the live map to see if your journey has been affected.

You can also use the Southern app to find up-to-date travel information.

To help you plan your journey, you can find an alternative route maps on the website.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.