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Disruption to Elizabeth line services towards Shenfield until the end of the day 

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Service alteration details

Incident reported: Wednesday 10 December 2025 at 16:45

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Last updated

Wednesday 10 December 2025 at 17:07

Train operators affected

Route(s) affected

Between Heathrow Terminal 4 / Heathrow Terminal 5 / London Paddington and Shenfield

Description

A points failure at London Paddington means trains have to run at reduced speed on some lines. As a result, Elizabeth line services towards Shendield may be cancelled or revised.

Disruption is expected until the end of the day.

Customer advice:

Customers travelling towards Shenfield may need to board a service from London Liverpool Street, these services will depart from platforms 16 and 17.

Alternatively, eight trains per hour will operate between London Paddington Elizabeth line and Shenfield.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.