Lines reopened: major disruption between London Paddington and Reading expected until 03:00 

Route(s) affected

Between London Paddington and Reading

Description

The emergency services have completed their work following an earlier incident. This has allowed all lines between London Paddington and Reading to reopen. Whilst service recovers, trains may still be severely delayed by up to 90 minutes, cancelled or revised.

Major disruption is expected until 03:00.

Elizabeth line customer advice:

Tickets will be accepted at no extra cost on the following routes:

• London Underground services via any reasonable route

• Great Western Railway services between London Paddington and Reading

• South Western Railway services between London Waterloo and Reading

• Chiltern Railways between London Marylebone and High Wycombe

• London Buses between Paddington and Heathrow Terminals / West Drayton

Great Western Railway customer advice:

Replacement transport has been requested to operate between Slough, Burnham, Taplow, Maidenhead, Twyford and Reading.

Tickets will be accepted at no extra cost on the following routes:

• Elizabeth line via any reasonable route

• South Western Railway to / from London Waterloo

• Thameslink between Farringdon and Gatwick Airport

• London Underground between London Marylebone and London Waterloo

• Chiltern Railways between London Marylebone and Oxford

• CrossCountry between Reading and Oxford

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

If you're already travelling when disruption happens, Great Western Railway will get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed they won’t leave you stranded.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.