Lines reopened: residual disruption between Macclesfield and Stoke-on-Trent expected until 15:45 

Route(s) affected

Avanti West Coast between Stockport and London Euston

CrossCountry between Stockport and Macclesfield / Bristol Temple Meads / Eastleigh

Northern between Stockport and Stoke-on-Trent

Description

Lines have reopened following a fault on a train between Macclesfield and Stoke-on-Trent. Trains may still be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until 15:45.

CrossCountry customer advice:

Your ticket can be used at no extra cost on the following services:

• The two CrossCountry services operating before and after your cancelled service

• Avanti West Coast services between Stockport and Stoke-on-Trent in both directions

Northern customer advice:

Train services are now able to call at all stations between Stockport and Stoke-on-Trent in both directions. However, services are subject to short notice delays and cancellations due to this earlier issue.

The first service able to call at all stations from Stockport will be the 13:55 Stockport to Stoke-on-Trent service.

The first service able to call at all stations from Stoke-on-Trent will be the 14:55 Stoke on Trent to Stockport service.

What should I do?

Passengers are advised that they can travel on the following train operators and routes at no extra cost:

• East Midlands Railway services between Crewe and Stoke on Trent in both directions

• Avanti West Coast services between Stockport and Crewe in both directions

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.