Major disruption between Reading and London Paddington expected until 12:00 

Route(s) affected

Elizabeth line between Reading / Maidenhead and Abbey Wood

Great Western Railway between Penzance / Carmarthen / Swansea / Paignton / Plymouth / Cardiff Central / Exeter St Davids / Hereford / Weston-Super-Mare / Great Malvern / Taunton / Bristol Temple Meads / Frome / Cheltenham Spa / Weston-Super-Mare / Didcot Parkway / Oxford and London Paddington, between Maidenhead and Bourne End / Marlow and also between Twyford and Henley-on-Thames

Description

The emergency services are dealing with an incident between Twyford and London Paddington. Whilst they carry out their work, all lines between Reading and London Paddington are closed. Trains may be cancelled, delayed by up to 60 minutes or revised.

Great Western Railway services between Twyford and Henley-on-Thames are also suspended.

Major disruption is expected until 12:00.

A visual disruption map video is available.

Advice for Elizabeth line customers:

Elizabeth line and Great Western Railway services are suspended between Maidenhead and Reading. Services which normally run between Abbey Wood and Reading will only operate between Abbey Wood and Maidenhead.

Tickets will be accepted at no extra cost on the following operators:

• South Western Railway between Reading and London Waterloo

• Local buses between Reading and Maidenhead

Advice for Great Western Railway customers:

Tickets will be accepted at no extra cost on the following operators:

• Avanti West Coast between Birmingham New Street and London Euston

• CrossCountry between Cardiff Central and Worcestershire Parkway, and also between Bristol Temple Meads and Birmingham New Street

• Carousel Buses route 850 between High Wycombe (Bus Station, a 15 minute journey from the railway station), Marlow (Foxes Piece, a 10 minute journey from the station), Henley-on-Thames (Hart Street, a 10 minute journey from the station), Wargrave (The Greyhound towards Henley-on-Thames which is a 10 journey from the station, Station Road towards Twyford which is a 7 minute journey from the station), Twyford (adjacent to Waitrose, a 8 minute journey from the station) and Reading (Friar Street, a 5 minute journey to the station)

• Chiltern Railways between Oxford and London Marylebone

• Elizabeth line services via any reasonable route

• South Western Railway between Basingstoke / Guildford / Woking / Reading / Windsor & Eton Riverside and London Waterloo

• London Underground via any reasonable route to complete their journey

• Reading Buses Aqua route 28 and 28A between Reading and Henley-on-Thames

Replacement transport will operate between Twyford and Henley-on-Thames from approximately 09:00. Replacement transport will operate between Twyford and Aldermaston from approximately 09:15, and also from Maidenhead at approximately 09:15.

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.