Disruption at Manchester Victoria expected until 18:00  

Route(s) affected

Northern between Headbolt Lane / Rochdale and Blackburn, and between Rochdale and Clitheroe, and between Chester / Wigan Wallgate / Manchester Victoria and Leeds, and between Southport and Stalybridge, and also between Liverpool Lime Street / Wigan Northwestern and Manchester Victoria

TransPennine Express between Liverpool Lime Street and Hull / Newcastle, and between Manchester Airport and Redcar Central / Saltburn, and also between Manchester Victoria and Scarborough

Description

A trespass incident in the Manchester Victoria area means all lines are blocked at this station. As a result, trains may be delayed by up to 30 minutes or revised.

Disruption is expected until 18:00.

Additional Information:

British Transport Police are en route to resolve the issue.

Northern customer advice:

You can travel on the next Northern service to your destination, where available.

You can travel at no extra cost on Bee Network Metrolink services around Manchester City Centre and towards Rochdale.

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

TransPennine Express customer advice:

Services may be diverted via an alternative route and will not call at Manchester Victoria and Manchester Oxford Road.

Services that divert will still be able to call at Manchester Piccadilly.

You can use your tickets at no extra cost on the following services until 18:00:

• Northern services between Liverpool Lime Street and Manchester Oxford Road

• East Midlands Railway services between Liverpool Lime Street and Manchester Piccadilly

• TransPennine Express services between Liverpool Lime Street and Manchester Piccadilly

If you need to travel between the main stations in Manchester City Centre, there are several alternative options available:

• Bee Network Free Bus – this free service runs every 10 minutes, with stops conveniently located on the station approach at both Manchester Piccadilly and Manchester Victoria

• Metrolink Tram – regular tram services operate between Manchester Victoria and Manchester Piccadilly

It’s approximately a 20-minute distance between Manchester Victoria and Manchester Piccadilly.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.