Lines reopened: disruption between Ely and Peterborough expected until 19:00 

Route(s) affected

CrossCountry between Stansted Airport and Birmingham New Street

East Midlands Railway between Norwich and Manchester Piccadilly / Liverpool Lime Street

Greater Anglia between Colchester / Ipswich and Peterborough

Description

Lines have reopened following a trespass incident at March. Whilst service recovers, trains running between Ely and Peterborough may still be delayed by up to 45 minutes or revised.

Disruption is expected until 19:00.

A visual disruption map video is available.

CrossCountry customer advice:

If your CrossCountry train is cancelled, you may use your ticket on CrossCountry services operating two hours before or two hours after your cancelled service.

Alternatively, you may use your ticket on the following services and routes at no extra cost:

• Routes via London:

  • Avanti West Coast services between Birmingham New Street/Nuneaton and London Euston

  • East Midlands Railway services between Leicester and London St Pancras International

  • Great Northern services between Ely and London Kings Cross

  • Greater Anglia services between London Liverpool Street and Stansted Airport/Ely and Peterborough

  • LNER services between Peterborough and London Kings Cross

  • London Northwestern Railway services between Birmingham New Street/Nuneaton and London Euston

  • London Underground services between London Terminals: Euston, St Pancras, Kings Cross or Liverpool Street (please show your ticket to gate line staff to be allowed through the ticket gates)

  • Thameslink services between Peterborough and London St Pancras International

• Routes avoiding London

  • East Midlands Railway services between Leicester and Nottingham

  • East Midlands Railway services between Nottingham and Ely

  • Greater Anglia services between Cambridge and Stansted Airport, changing at Bishops Stortford

  • Thameslink services between Peterborough and Hitchin

  • Thameslink/Great Northern services between Hitchin and Cambridge

You do not need to amend your ticket to use it on these services.

Road replacement transport been requested to operate between:

• Peterborough and Cambridge

Please speak to a member of station staff or listen for station announcement on where to locate the road transport

East Midlands Railway advice:

You should continue to travel as originally planned however your journey may be delayed by 10 minutes. We are sorry for the delay to your journey today.

Trains are likely to experience extended delays or alterations. You should use alternative routes which will be most comfortable and the quickest way to get where you need to be. Your ticket can be used at no extra cost to travel via the following alternative routes:

Norwich - Nottingham:

You may travel may travel on East Midlands Railway services to London St Pancras International then use Greater Anglia services from London Liverpool Street to Norwich. This is likely to take between 2 and 3 hours longer to complete this journey.

Ely - Peterborough - Norwich:

You may travel on Greater Anglia services between Norwich and Ely.

Nottingham - Leicester - Ely:

You may use your ticket on CrossCountry services in both directions between Ely and Leicester. You should change at Leicester and use East Midlands Railway services towards Nottingham.

Greater Anglia customer advice:

Tickets will be accepted at no extra cost on the following routes:

• CrossCountry via any reasonable route - please note this train operator is currently affected by this disruption

• East Midlands Railway via any reasonable route - please note this train operator is currently affected by this disruption

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Additional information:

Police are currently on site dealing with the incident.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.