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Disruption between Newcastle and Hexham expected until the end of the day 

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Service alteration details

Incident reported: Sunday 28 December 2025 at 19:13

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Last updated

Sunday 28 December 2025 at 19:55

Train operators affected

Route(s) affected

Between Saltburn / Newcastle and Carlisle

Description

A points failure near Metro Centre means that all lines are blocked. As a result, trains running between Newcastle and Hexham may be revised or delayed by up to 30 minutes.

Disruption is expected until the end of the day.

Additional information:

Network Rail engineers are on site

Customer advice:

Newcastle to Metro Centre services will be cancelled, Hexham and Carlisle services in both directions will be delayed while repairs are made.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.