Major disruption between Bolton and Manchester Victoria / Manchester Oxford Road expected until 10:15 

Route(s) affected

Northern between Manchester Airport and Windermere / Barrow-in-Furness / Blackpool North and Manchester Airport, and between Ribblehead / Clitheroe / Blackburn and Rochdale, and between Southport and Stalybridge / Manchester Oxford Road

TransPennine Express between Edinburgh / Glasgow Central and Manchester Airport

Description

A points failure at Moses Gate means that all lines are blocked. As a result of this, trains running between Bolton and Manchester Victoria / Manchester Oxford Road may be held at stations to wait for the line to reopen, diverted on an alternative route, revised to only complete part of their journey or cancelled in full.

Where services are diverted, Bolton will not be served.

Major disruption is expected until 10:15.

There are a number of different options available to help you complete your journey. Please check your whole journey using the National Rail real-time Journey Planner as some of the alternative routes listed below that you can use your ticket on may also be affected by this disruption.

Northern customer advice:

How does this affect my journey?

Services on the following routes may be affected by this disruption:

• Between Southport and Stalybridge

• Between Clitheroe / Blackburn and Rochdale

• Between Blackpool North and Manchester Airport

• Between Windermere and Manchester Airport

• Between Barrow-in-Furness and Manchester Airport

What should I do

You can travel on the next Northern service to your destination, where available.

You can travel on the following operators and routes at no extra cost:

• Transport for Greater Manchester Bee Network services between Bolton and Manchester, bus number 8, 36, 37, 541 and 533

• Metrolink services between Manchester Stations and Manchester Airport

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Replacement transport:

Road transport will be operated by S Line as follows:

• From Preston to Bolton, calling at Leyland, Buckshaw Parkway, Chorley, Adlington, Blackrod, Horwich Parkway, Lostock and Bolton at 10:05

• From Bolton to Preston, calling at Lostock, Horwich Parkway, Blackrod, Adlington, Chorley, Buckshaw Parkway, Leyland and Preston at 10:05

Please check station information posters for the location of the bus pick-up points and be advised that bicycles, e-bikes and dogs (except for service dogs) are not permitted on replacement road transport.

TransPennine Express customer advice:

Trains on the following routes are subject to delay / last minute alteration:

• Manchester Airport - Edinburgh in both directions

• Manchester Airport - Glasgow Central in both directions

What should I do?

You can use your ticket at no extra cost on the following:

• Avanti West Coast services from Preston towards Glasgow Central / Edinburgh

• Alternative TransPennine Express services from Preston towards Glasgow Central / Edinburgh

• Bee Network bus service numbers 36 and 37 between Bolton and Manchester Piccadilly Gardens in both directions. Manchester Piccadilly Rail Station is a short distance from the bus station, or it is one stop on the Metrolink tram in either direction. Please note, you will need a separate ticket for the tram

• Northern services between Preston and Bolton in both directions

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.