Lines reopened: major disruption between London and Stevenage expected until 15:00 

Route(s) affected

Grand Central between London Kings Cross and Bradford Interchange / Sunderland

Great Northern between London Kings Cross and Letchworth Garden City / Royston / Cambridge / Ely / Peterborough / Kings Lynn

Hull trains between London Kings Cross and Hull / Beverley

LNER between London Kings Cross and Lincoln / Leeds / Hull / Bradford Forster Square / Skipton / Harrogate / York / Middlesborough / Newcastle / Edinburgh / Aberdeen / Inverness

Lumo between London Kings Cross and Newcastle / Edinburgh / Glasgow Queen Street

Thameslink between Brighton and Letchworth Garden City / Cambridge, and between Horsham and Peterborough, and also between Gatwick Airport and Cambridge

Description

The emergency services have safely completed their work in dealing with an incident in which a person was hit by a train, allowing all lines between Alexandra Palace and Welwyn Garden City to reopen.

Whilst service recovers, trains running between London and Stevenage may still be cancelled, delayed by up to 60 minutes or revised.

Major disruption is expected until 15:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

A visual disruption map video is available.

Great Northern / Thameslink customer advice:

Due to a person being hit by a train between Alexandra Palace and Welwyn Garden City, services are currently not being serviced at New Southgate until further notice.

Your journey may still be subject to delays or alternations. You can continue to use your normal route to travel, however please allow up to 45 minutes additional time to complete your journey.

Please continue to check our journey planning tools, and when travelling, check station screens and listen to announcements.

Ticket acceptance:

You may use your ticket at no extras cost on the following

• Alternative Great Northern services via Hertford North

• Alternative Thameslink services to reach your destination

• Gatwick Express services between Brighton, Haywards Heath, Gatwick Airport and London Victoria

• LNER services between London Kings Cross and Peterborough

• London Underground services between all London Terminals

• London Buses between Hadley Wood and Central London

• Southern services to reach your destination

There is also ticket acceptance in place on Uno Buses on the following routes:

• 242 between Hatfield and Potters Bar

• 243 between Hatfield, Potters Bar, and High Barnet station

• 341/641 between Hatfield, Hertford, and Broxbourne

• 602 between Hatfield, St Albans, and Watford Junction

• 610 between Hatfield, Harpenden, and Luton

• 625 between Hatfield and Stevenage

• 653 between St Albans, Hatfield, and Welwyn Garden City

Planning your journey:

You can check train departures from your station here:

• Thameslink live departure boards

• Great Northern live departure boards

You can view live maps of our network here:

• Thameslink live route map

• Great Northern live route map

You can also see our alternative route guides here:

• Thameslink alternative route guide

• Great Northern alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.

Great Northern / Thameslink apps will also help you plan your journey.

LNER customer advice:

You can use your ticket on the following train companies at no extra cost:

• Avanti West Coast between London Euston, Manchester and Glasgow Central / Edinburgh

• CrossCountry between Sheffield, Doncaster / Leeds, York and Newcastle / Edinburgh

• East Midlands Railway between London St Pancras International, Leicester and Sheffield

• Grand Central between London Kings Cross and York

• Greater Anglia between London Liverpool Street and Peterborough

• Northern between Carlisle and Newcastle

• TransPennine Express between Manchester, Leeds and York / Newcastle

Please see the alternative route map for more details:

Alternative Route Map 2026

Please be aware that other operators’ services are also likely to be busy.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.