Service suspended on the Windrush line: disruption expected until the end of the day
Service alteration details
Incident reported: Friday 13 November 2026 at 04:41
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Last updated
Friday 13 November 2026 at 06:14
Train operators affected
- London Overground
Route(s) affected
Between Highbury & Islington and Crystal Palace / West Croydon / Clapham Junction, and also between Dalston Junction and New Cross
Description
A points failure between Surrey Quays and New Cross Gate means all Windrush lines are closed. Service is suspended and no trains will run. You should use alternatives listed below to help you complete your journey.
Disruption is expected until the end of the day.
Customer advice:
You can use your ticket at no extra cost on the following services, via any reasonable route:
Southern
Check before you travel:
You can check your journey using the National Rail real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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