Disruption between New Malden and Shepperton / Twickenham expected until 12:00 

Route(s) affected

between New Malden and Shepperton / Twickenham

Description

An electricity supply problem between New Malden and Shepperton / Twickenham means lines are blocked. Trains running to and from these stations may be cancelled, delayed or revised.

Disruption is expected until 12:00.

Customer advice:

A power supply problem is affecting several parts of the network. Engineers and rail responders are on their way to the affected area. Once on site, they will begin investigating the fault so repairs can start as soon as possible.

Lines impacted:

Across sections of the route between New Malden and Twickenham via Kingston and Strawberry Hill, extending towards Shepperton. Delays, alterations and possible cancellation expected across these areas.

How do I get to my destination?

Your ticket can be used, at no extra cost, on the following services:

Transport for London (TFL) buses on the routes between London Waterloo - Vauxhall - Clapham Junction - Earlsfield - Wimbledon - Raynes Park - Norbiton - Kingston - Teddington - Barnes - Hounslow - Brentford - Richmond - Twickenham - Feltham - Staines - Shepperton

If you need any help with your journey, please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.