Lines reopened: disruption between Woking and Wimbledon expected until 20:30 

Route(s) affected

Between Exeter St Davids / Yeovil Junction / Weymouth / Salisbury / Southampton Central / Fareham / Portsmouth Harbour / Portsmouth & Southsea / Haslemere / Basingstoke / Alton / Guildford / Woking / Shepperton / Hampton Court / London Waterloo and London Waterloo

Description

Lines have reopened following a safety inspection of the track earlier today between New Malden and Raynes Park. Whilst service recovers, train services running through these stations may still be cancelled, delayed or revised.

Disruption is expected until 20:30.

Customer advice:

Long distance and Mainline services:

Trains to and from London Waterloo and Weymouth, Basingstoke, Portsmouth, Exeter St Davids and Alton are expected to be delayed, altered or cancelled.

Suburban services:

Trains running to and from London Waterloo and Guildford via Epsom, Guildford via Cobham, Woking, Chessington, Dorking and Hampton Court are expected to be delayed, altered or cancelled.

Hampton Court to London Waterloo services will not call at New Malden and Raynes Park.

New Malden will not be served in the direction of London Waterloo.

Windsor and Reading services:

Shepperton to London Waterloo services will be diverted between Fulwell and Clapham Junction, calling additionally at Strawberry Hill and Twickenham.

London Waterloo to London Waterloo via Richmond and Twickenham services will not call at New Malden and Raynes Park.

How do I get to my destination?

Please check your journey as delays, service alterations and short notice cancellations may affect your route. Services may be delayed, revised or cancelled at short notice. Please refer to station information boards and listen for station announcements.

If you are travelling between Shepperton and Fulwell travelling in the direction of Teddington, Kingston, Hampton Wick, Norbiton, New Malden, Raynes Park and Wimbledon you may need to change trains at Strawberry Hill.

If you are travelling to New Malden and Raynes Park in the direction of London Waterloo are advised to continue your journey and change at Wimbledon back to these stations.

Your ticket can be used, at no extra cost, on the following services:

Bus services:

• London Buses on the routes between Clapham Junction – Wimbledon - Raynes Park - New Malden - Surbiton – Chessington South - Norbiton – Kingston - Thames Ditton and Strawberry Hill

If you need any help with your journey, please speak to a member of staff or use a station help point.

Additional information:

Engineers are on their way to carry out the safety inspection.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.