Major disruption through Newport (South Wales) expected until 13:00 

Route(s) affected

CrossCountry between Cardiff Central and Nottingham

Great Western Railway services between Cardiff Central and London Paddington / Portsmouth Harbour / Exeter St Davids / Plymouth, between Carmarthen / Swansea and London Paddington

Transport for Wales services between Fishguard Harbour / Milford Haven and Manchester Piccadilly, between Cardiff Central and Cheltenham Spa / Holyhead / Manchester Piccadilly, and also between Ebbw Vale Town and Newport (South Wales)

Description

There is a points failure at Newport (South Wales) meaning some lines are blocked. Train services running through this station may be revised, cancelled or delayed by 45 minutes.

Major disruption is expected until 13:00.

A visual disruption map video is available.

CrossCountry customer advice:

Your ticket can be used at no extra cost, on the following services:

• The two CrossCountry services operating before and the two CrossCountry services after this service

• Transport for Wales services operating between Cardiff Central and Cheltenham Spa (please note these services are also impacted by this disruption)

Great Western Railway customer advice:

Replacement transport in the form of coaches have been confirmed to operate between Wales and Bristol. These will operate from the rail replacement pick up points at Newport (South Wales) and Bristol.

Your ticket can be used at no extra cost, in both directions on the following services:

• First Buses route M4 between Patchway (Titan Road), Bristol Parkway (Station) and Bristol (Centre)

• Stagecoach route 12 between Bristol Parkway (Station) and Patchway (Little Stoke Kingsway)

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Transport for Wales customer advice:

Rail replacement transport will operate between Cardiff and Newport (South Wales). These will arrive at the below locations and times:

• Newport at approximately 11:20, provided by Starcoach

• Cardiff at approximately 11:45, provided by Teulu

Road transport will take longer than rail services. Please allow extra time to complete your journey.

You may use your ticket at no extra cost on:

• Avanti West Coast services between Manchester Piccadilly and Crewe until 16:00

• CrossCountry services between Cardiff Central and Cheltenham Spa (please note these services are also impacted by this disruption)

• Great Western Railway services between Cardiff Central and Newport (please note these services are also impacted by this disruption)

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

You can use the following local bus services to help you complete your journey, at no extra cost:

• Route 56 provided by Stagecoach South Wales between Crosskeys and Newport via Rogerstone and Ponytmister

• Route X15 provided by Stagecoach South Wales between Llanhilleth and Newport via Crosskeys, Rogerstone and Newbridge

• Route 151 provided by Stagecoach South Wales between Newbridge and Newport via Crosskeys, Risca & Pontyminster, Rogerstone and Pye Corner

• Route 1 provided by Newport Bus between Rogerstone and Newport via Pye Corner

• Route 30 and X30 provided by Cardiff Bus and Newport Bus between Cardiff and Newport

You can check services running in the area using the Transport for Wales Live Map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.