Buses replace trains between Carmarthen and Pembroke Dock until the end of the day 

Route(s) affected

Between Cardiff Central and Pembroke Dock

Description

A road vehicle has collided with a bridge in the Saundersfoot area. As a result, trains running between Cardiff Central and Pembroke Dock will run between Cardiff Central and Carmarthen only. Trains will not call at stations between Narberth and Pembroke Dock.

This is expected until the end of the day.

Alternative train services running to and from Milford Haven and Fishguard Harbour will continue to call at Whitland.

Customer advice:

Rail replacement transport has been organised to run between Carmarthen and Pembroke Dock to help you complete your journey at no extra cost. These will arrive at approximately the same time as the previously scheduled trains, and will be provided by Francis and AC Jenkins. These will remain in place until further notice.

Please note, road transport will take longer than rail services. Please allow extra time to complete your journey.

You can use the Transport for Wales Live Map to help plan your journey.

Pay as you go customers

If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.

Pay as you go is only valid on Transport for Wales and CrossCountry services, even where it is stated you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.

If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.

Additional information:

Network Rail have closed the line between Carmarthen and Pembroke Dock.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.