Disruption between Plymouth and Newton Abbot expected until 17:00 

Route(s) affected

CrossCountry between Penzance and Edinburgh, and also between Plymouth and Leeds / Newcastle / Edinburgh / Glasgow Central

Great Western Railway between Penzance / Plymouth and London Paddington, and between Penzance and Exeter St Davids / London Paddington, and between Plymouth and Cardiff Central / London Paddington

Description

A safety inspection of the track between Plymouth and Newton Abbot means the line towards Newton Abbot is blocked. As a result, trains may be cancelled, delayed or revised.

Disruption is expected until 17:00.

CrossCountry customer advice:

You may use your ticket on the following services and suggested routes at no extra cost:

• Great Western Railway between Plymouth and Bristol Temple Meads, please note Great Western Railway are also affected by this incident.

• South Western Railway via any reasonable route

If your CrossCountry train is cancelled, you may use your ticket on CrossCountry services operating two hours before or two hours after your cancelled service.

Road replacement transport been requested to operate between Exeter St Davids and Plymouth, more information will follow when confirmed.

Great Western Railway customer advice:

Mutual ticket acceptance is in place with CrossCountry between Plymouth and Bristol Temple Meads. Please note, CrossCountry are also affected by this incident.

You can also use your ticket at no extra cost on:

• Stagecoach route 7: Exeter (Bus Station), Newton Abbot (Sherborne Road), Totnes (Opposite Royal Seven Stars Hotel)

• Stagecoach route 38: Exeter (Bus Station), Marsh Barton (Matford P&R), Ivybridge (Exeter Rd), Plymouth (Derrys Cross)

• Stagecoach route 80: Paignton (Bus Station), Totnes (Station), Ivybridge, Plymouth (Royal Parade)

Rail replacement transport has been requested to run, more information will follow when confirmed.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.