Disruption between Cardiff Central and Swansea expected until 19:30 

Route(s) affected

Great Western Railway between London Paddington and Swansea / Carmarthen

Transport for Wales between Manchester Piccadilly and Pembroke Dock / Fishguard Harbour and also between Cardiff Central and Swansea / Pembroke Dock / Milford Heaven / Fishguard Harbour

Description

The emergency services dealing with an incident between Cardiff Central and Swansea means all lines are closed. As a result, trains running between these stations may be cancelled, delayed by up to 60 minutes or revised.

This is expected until 19:30.

Advice for Great Western Railway customers:

You may use your ticket, at no extra cost, on Transport for Wales services between Cardiff Central and Carmarthen, however, their services are also affected by this issue.

You can also use your ticket on the following First Cymru bus routes, at no extra cost:

• X1 between Swansea bus station (stand F), Port Talbot Parkway station and Bridgend bus station

• X2 between Cardiff (Wood Street) and Bridgend bus station

• X7 between Swansea bus station (stand J) and Neath bus station

• X11 between Swansea bus station (stand S), Llanelli bus station, Pembrey & Burry Port station and Carmarthen bus station

Replacement transport has been requested, when confirmed further information will be provided here.

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Advice for Transport for Wales customers:

Your ticket can be used at no extra cost on Great Western Railway services between Cardiff Central and Carmarthen, however, their services are also affected by this issue.

Rail replacement buses will run between Bridgend and Swansea. These will be provided by Ridgeway, Teulu, Francis, Keepings International and Gower.

Pay as you go customers

If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gate line after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.

Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.

If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.

Check services running in the area using the Transport for Wales live map.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.