Disruption between Bridgend and Cardiff Central expected until 13:00 

Route(s) affected

Great Western Railway between Carmarthen / Swansea and London Paddington

Transport for Wales between Fishguard Harbour and Cardiff Central / Manchester Piccadilly, between Milford Haven and Manchester Piccadilly, between Pembroke Dock and Cardiff Central, and also between Maesteg and Ebbw Vale Town

Description

Heavy flooding of the railway between Bridgend and Cardiff Central means that the line towards Cardiff Central is blocked. As a result, trains running between these stations may be cancelled, delayed by up to 45 minutes or revised.

This is expected until 13:00.

Great Western Railway customer advice:

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

If you miss a connection as a result of being delayed, you can use your ticket, at no extra cost, on the next available train.

Transport for Wales customer advice:

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Check services running in the area using the Transport for Wales live map.

Pay as you go

If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gate line after travelling on a rail replacement bus, station colleagues can assist. You can also add any missing taps using the Transport for Wales app or website.

Pay as you go is only valid on Transport for Wales and CrossCountry services, even where it states you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.

If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.