Incident resolved: disruption between Cosham and Portsmouth Harbour expected until 19:00 

Route(s) affected

Great Western Railway between Swindon / Bath Spa and Portsmouth Harbour

South Western Railway between London Waterloo / Southampton Central and Portsmouth Harbour

Description

An earlier fault on a train between Cosham and Portsmouth Harbour has now been resolved, allowing trains to return to normal running. As service begins to recover, trains running between these stations may still be delayed by up to 45 minutes or revised to only complete part of their journey.

Disruption is expected until 19:00.

South Western Railway customer advice:

The train crew and engineers have managed to rectify the issue allowing the train to move.

Alterations to services:

Long distance and mainline services

The London Waterloo to Portsmouth Harbour services via Eastleigh are able to run again however these services will be subject to delays and short notice alterations to recover the service to the booked timetable.

South and west local services

The Southampton to Portsmouth & Southsea services are are able to run again however these services will be subject to delays and short notice alterations to recover the service to the booked timetable.

How do you get to your destination?

You can continue to travel however please be advised that your journey may be delayed and subject to short notice alterations so please check journey planners before travelling.

Your ticket can be used, at no extra cost, on the following services:

• Great Western Railway services between Southampton Central and Portsmouth Harbour. Please note that Great Western Railway are also affected by this disruption

If you need any help with your journey, please speak to a member of staff or use a station help point.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.