Lines reopened: major disruption between Preston and Bolton / Wigan North Western expected until 11:30 

Route(s) affected

Avanti West Coast between Glasgow Central / Edinburgh and Birmingham New Street / London Euston

Northern between Windermere / Barrow-in-Furness / Blackpool North and Manchester Airport and also between Blackpool North and Liverpool Lime Street

TransPennine Express between Glasgow Central / Edinburgh and Manchester Airport and also between Glasgow Central and Liverpool Lime Street

Description

All lines have reopened between Preston and Bolton / Wigan North Western following the emergency services are dealing with an incident. Trains running between these stations may still continue to be cancelled, delayed by up to 60 minutes or revised as service recovers.

Major disruption is expected until 11:30.

A visual disruption map video is available.

Avanti West Coast customer advice:

You can use your ticket at no extra cost on the following services:

• TransPennine Express between Edinburgh / Glasgow Central and Preston

• LNER between Edinburgh and London Kings Cross

• Northern between Manchester Piccadilly and Warrington Central

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

TransPennine Express customer advice:

You can use your ticket at no extra cost on the following services:

• Metrolink services between Manchester Airport and Manchester Piccadilly / Manchester Victoria

• Avanti West Coast services between Glasgow Central / Edinburgh and Preston

• CrossCountry services between Edinburgh and Leeds

• Alternative TransPennine Express services between Newcastle and Manchester and connecting services to Edinburgh

• Customers can board next TransPennine Express or Northern service towards Manchester Victoria

• From Manchester Victoria, you can board the Northern service towards Blackburn and connecting services from Blackburn towards Preston

• Customers can board TransPennine Express services towards Newcastle and connecting alternative CrossCountry and TransPennine Express services towards Edinburgh

TransPennine Express have also arranged for you to use your ticket at no extra cost to travel on the following Bee Network bus services between Manchester Airport and Manchester Piccadilly, 43, 101, 103, 50. Please see station staff for further information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.