Major disruption between Preston and Wigan North Western / Bolton expected until 09:30 

Route(s) affected

Avanti West Coast between Edinburgh / Glasgow Central and Birmingham New Street, between Edinburgh / Glasgow Central and London Euston, and also between Lancaster and London Euston

Northern between Millom / Barrow-in-Furness / Windermere / Blackpool North and Manchester Airport, and also between Blackpool North and Liverpool Lime Street

TransPennine Express between Edinburgh / Glasgow Central and Manchester Airport, and also between Glasgow Central / Oxenholme Lake District and Liverpool Lime Street

Description

The emergency services are currently dealing with an incident between Preston and Wigan North Western / Bolton. So that they can safely carry out their work, all lines are closed.

Trains running through these stations may be cancelled, delayed by up to 60 minutes or revised.

Major disruption is expected until 09:30.

A visual disruption map video is available.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.

Northern customer advice:

Rail replacement transport has been confirmed to run as follows:

• At 08:15 from Preston calling at Bolton and Manchester Oxford Road, operated by S Line

• At 08:15 from Preston calling at Leyland, Buckshaw Parkway, Chorley, Adlington, Blackrod, Horwich Parkway, Lostock, Bolton and Manchester Oxford Road, operated by S Line

• At 08:20 from Wigan North Western calling at Euxton Balshaw Lane, Leyland and Preston, operated by Bestway

• At 08:20 from Preston calling at Leyland, Euxton Balshaw Lane and Wigan North Western, operated by Bestway

• At 08:45 from Manchester Oxford Road calling at Bolton and Preston, operated by Ocean Travel

• At 08:30 from Manchester Oxford Road calling at Bolton, Lostock, Horwich Parkway, Blackrod, Adlington, Chorley, Buckshaw Parkway, Leyland and Preston, operated by RSZ
  

Please check station information posters for the location of the bus pick up points and be advised that bicycles, e-bikes and dogs (except for service dogs) are not permitted on replacement road transport.

Journey times may be extended by up to 60 minutes whilst travelling by road transport.

To further assist you with your journey, you can travel on the following train operators and routes at no extra cost:

• Bee Network bus numbers 8, 36, 37, 43, 103 and 615

• Manchester Metrolink services between Manchester Piccadilly and East Didsbury / Manchester Airport

• MerseyRail services between Liverpool and Southport / Ormskirk / Headbolt Lane

• Transport for Wales services between Manchester Piccadilly and Manchester Airport

You can travel on the next Northern service to your destination, where available.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

TransPennine Express customer advice:

Where possible, TransPennine Express services will operate between Edinburgh / Glasgow Central and Preston only.

Rail replacement transport has been requested to operate between Preston and Bolton / Manchester Oxford Road at the following times:

• 07:48 departure from Preston calling at Bolton and Manchester Oxford Road only

• 08:50 departure from Preston calling at Bolton and Manchester Oxford Road only

From Manchester Oxford Road, you can use your ticket at no extra cost and travel on TransPennine Express and Northern services towards Liverpool Lime Street and Manchester Airport.

Rail replacement transport has also been requested to operate between Manchester Oxford Road and Bolton / Preston:

• 08:21 departure from Manchester Oxford Road calling at Bolton and Preston only

From Preston, you can use your ticket at no extra cost and connect with TransPennine Express and Avanti West Coast services towards Glasgow Central and Edinburgh.

To further assist you with your journey, you can use your ticket at no extra cost on the following:

• CrossCountry services between Edinburgh and Newcastle and York / Leeds

• LNER services between Edinburgh / Newcastle and York

• Northern services between Manchester Victoria and Leeds

• ScotRail services between Edinburgh and Glasgow Central

• TransPennine Express services between Newcastle and York / Leeds, and Manchester stations

• TransPennine Express services between Edinburgh and Newcastle

Ticket Flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.