Disruption in the Preston area expected until the end of the day  

Route(s) affected

Preston area

Description

A failure of the electricity supply in the Preston area means some lines are disrupted. As a result, trains through Preston station may be cancelled, revised or delayed by up to 45 minutes.

Disruption is expected until the end of the day.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

Northern customer advice:

You should continue your journey using the alternative suggestions below.

You can travel on the following alternatives at no extra cost:

• TransPennine Express services between Preston and Manchester Airport

• Transport for Greater Manchester Bus Network, bus numbers 28, 50, 51, 610, 611, 35, 608, 609, 8, V1, V2, 607, 26, 27, 615, 575, 576, 534, 524, 471, 601, 602, 640, 641, 635, 632, 480, 132, 516, 507, 525, 527, 533, 537, 541, 521 until end of service

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Replacement transport:

Road transport has been confirmed to run as follows:

• At 23:30 from Bolton to Blackpool North calling at all stations. Operated by S-Line Travel.

• At 23:45 from Manchester Piccadilly to Blackpool north calling at all stations. Operated by Bestway.

• At 23:50 from Blackpool North to Manchester Airport calling at all stations. Operated by Bestway.

• At 23:55 from Manchester Airport to Blackpool North calling at all stations. Operated by RSZ Travel.

• At 23:55 from Manchester airport to Blackpool North calling at all stations. Operated by Mayfair Travel.

• At 23:59 from Preston to Manchester airport calling at all stations. Operated by RSZ Travel.

Journey times may be extended by up to 60 minutes whilst travelling by road transport.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.