Disruption at Gatwick Airport expected until 21:00 

Route(s) affected

at Gatwick Airport

Description

A safety inspection of the track between Purley and Gatwick Airport means some lines are blocked. As a result, trains to, from or through Gatwick Airport may be cancelled or delayed by up to 30 minutes.

Disruption is expected until 21:00.

Gatwick Express, Southern and Thameslink customer advice:

You may need to use a different train than usual to complete your journey. You will need to allow at least an extra 15 to reach your destination.

Please check station information boards and online journey planners for the latest travel information.

Service changes:

Gatwick Express services which run between Brighton and London Victoria are suspended until further notice. You will need use an alternative Southern service to East Croydon and change for an alternative Southern or Thameslink service to reach your destination.

Trains that usually run between London Victoria and Reigate/Gatwick Airport are suspended until further notice. If you are travelling towards Reigate, you will need to use an alternative Thameslink or Southern service to Gatwick Airport. At Gatwick Airport you can use an alternative Great Western service towards Reigate.

Trains that usually run between London Bridge and Littlehampton/Bognor Regis/Eastbourne are suspended until further notice.

Trains that usually run between Redhill and Tonbridge are running at a reduced service until further notice.

Trains that usually run between London Victoria and Littlehampton will call additionally at Three Bridges.

Trains that usually run between Kings Cross and Cambridge will call additionally at Ashwell & Morden.

Some trains that usually run between Peterborough and Horsham (Southbound only) will run fast between East Croydon and Gatwick Airport.

Ticket Acceptance

You can use your ticket at no extra cost on the following services to help reach your destination:

• Alternative Thameslink services between central London and Three Bridges

• Great Western Railway services between Gatwick Airport and Reigate - please note, trains on this route may be also affected by this disruption

• Southern services between London and Three Bridges

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Southern’s WhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.

Can you tell me more about the incident?

Network Rail is carrying out a safety inspection of the track between Purley and Gatwick Airport following a report of a possible problem in the area.

Great Western Railway customer advice:

You may use your ticket, at no extra cost, on Thameslink and Southern services between Redhill and Gatwick Airport, in both directions. Their services are also affected by this problem and may be subject to delay and alteration.

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

If you miss a connection as a result of being delayed, you can use your ticket, at no extra cost, on the next available train.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.