Residual disruption at Reading expected until the end of the day  

Route(s) affected

CrossCountry between Bournemouth / Southampton Central / Reading and Manchester Piccadilly

Elizabeth line trains to / from Reading

Great Western Railway between Gatwick Airport / Didcot Parkway and Reading and also all services to / from London Paddington

South Western Railway between Reading and Ascot / Staines / London Waterloo

Description

Following a trespass incident at Reading all lines have reopened. As service recovers, trains may still be delayed by up to 30 minutes, cancelled or revised.

Disruption is expected until the end of the day.

Elizabeth line customer advice:

You can use your ticket at no extra cost on the following alternatives:

• Great Western Railway services between London Paddington and Reading

South Western Railway customer advice:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.