Reduced CrossCountry service between Nottingham / Birmingham New Street and Cardiff Central today 

Route(s) affected

Between Nottingham / Birmingham New Street and Cardiff Central

Description

A shortage of train drivers means that CrossCountry services running between Nottingham / Birmingham New Street and Cardiff Central may be cancelled or revised today.

This is expected until the end of service.

Customer advice:

To assist you with your journey, you may use your ticket on board the following services at no extra cost:

• East Midlands Railway services between Nottingham and Derby

• Great Western Railway services between Bristol Parkway and Cardiff Central

• The two CrossCountry services operating before and the two CrossCountry services after your original service. Unfortunately, any seat reservations will not be carried over, but Coach B, H and L are unreserved coaches on CrossCountry services (where available) so please head to them

• Transport for Wales between Cheltenham Spa and Cardiff Central

Rail replacement transport:

Rail replacement transport will operate as follows:

• 19:04 from Wilnecote to Tamworth (operated by JKT International)

• 21:35 from Newport (South Wales) to Birmingham New Street (operated by JKT International)

• 23:00 Tamworth to Birmingham New Street (operated by JKT International)

If you are travelling on the 21:18 Nottingham to Birmingham New Street service you may use your ticket on board the following services at no extra cost:

• 21:22 East Midlands Railway service from Nottingham towards Matlock, as far as Derby

• 22:31 CrossCountry service from Derby to Birmingham New Street

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.