Reduced CrossCountry service on various routes today 

Route(s) affected

Various routes across the CrossCountry network

Description

There are a shortage of available CrossCountry train drivers today.

As a result of this, CrossCountry services on various routes across the network will be cancelled in full or revised to only operate on part of the normal route.

This is expected to be the case for the remainder of the day today.

Customer advice:

Rail replacement bus services will be in operation between York and Newcastle in both directions (operated by E Travel and Opal Transport) from approximately 10:15 this morning. You may use your ticket on these services at no additional cost.

All road transport will be fully accessible. If you are a disabled customer requiring further assistance for your disrupted journey, please speak to railway station staff or use the customer help points if the station is unstaffed.

You may also use your ticket on the following services at no extra cost:

• LNER between Doncaster and York (until 13:00)

• Northern between Sheffield and Leeds, and also between Darlington and Newcastle

• TransPennine Express between York and Edinburgh via Newcastle

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.