Disruption between Romsey and Eastleigh expected until 15:00 

Route(s) affected

Between Salisbury and Romsey

Description

A person has been hit by a train between Romsey and Eastleigh. So that the emergency services can safely carry out their work, all lines are closed.

Trains operating between these stations may be cancelled, delayed by up to 20 minutes or revised as a result.

Disruption is expected until 15:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

Response teams and emergency services are on their way to site.

In order to allow emergency services access to the railway, all power to the track will need to be switched off in the affected area.

South and West local services:

Salisbury to Romsey services are currently unable to run through and call at Chandlers Ford. These services will start and end their journey at Eastleigh.

How do I get to my destination?

You can continue to travel between Salisbury and Eastleigh, however, trains are unable to call at Chandlers Ford until further notice.

Any passengers that require Chandlers Ford there will be a bus at Eastleigh at approximately 10:50 and at Romsey at approximately 11:30 and will shuttle between Eastleigh and Romsey via Chandlers Ford.

Additional information:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.