Lines reopened: disruption between Coventry and Rugby expected until 16:30 

Route(s) affected

Avanti West Coast between Glasgow Central / Edinburgh / Birmingham New Street and London Euston

London Northwestern Railway between Birmingham New Street and London Euston

Description

Lines have reopened following a trespass incident between Coventry and Rugby. Whilst service recovers, trains between these stations may be cancelled or delayed by up to 30 minutes.

Disruption is expected until 16:30.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.