Minibuses replace trains to / from Ryde Pier Head until approximately 18:00  

Route(s) affected

Trains between Shanklin and Ryde Pier Head

Description

Flooding between Ryde Esplanade and Ryde Pier Head means all lines are blocked. As a result, trains are unable to run to / from Ryde Pier Head and will be revised to start / terminate at Ryde Esplanade.

Disruption is expected until 18:00.

Customer advice:

Trains will be unable to call at Ryde Pier Head until the flooding on the pier recedes to safe levels.

Until further notice, the following alterations will be necessary:

• Trains starting at Ryde Pier Head will now start at Ryde Esplanade

• Trains running to Ryde Pier Head will now terminate at Ryde Esplanade

Minibuses have been arranged to run between Ryde Esplanade and Ryde Pier Head until the line reopens.

Additional information:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.