No trains between Ryde St Johns Road and Ryde Pier Head until approximately 10:00 

Route(s) affected

Between Shanklin and Ryde Pier Head

Description

A points failure between Ryde St Johns Road and Ryde Pier Head means that trains are unable to run between these stations. As a result, trains running between these stations will be cancelled or revised.

Disruption is expected until approximately 10:00.

Customer advice:

Engineers teams are on their way to site. At the moment, trains are currently unable to run between Ryde Esplanade and Ryde Pier Head and a reduced service will run between Ryde Esplanade and Shanklin.

Your ticket can be used, at no extra cost on Southern Vectis 2 & 3 between Shanklin and Ryde Esplanade and Shanklin.

A rail replacement bus is running between Ryde Esplanade and Ryde Pier Head. Please note the shuttle service will not be running to a scheduled timetable.

Additional information:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. Island Line tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.