Disruption between Birmingham New Street and Longbridge / Worcestershire Parkway via Selly Oak expected until 12:00 

Route(s) affected

CrossCountry between Edinburgh and Plymouth / Penzance, between Edinburgh / Nottingham and Cardiff Central, between Glasgow Central / York and Plymouth, and also between Manchester Piccadilly and Bristol Temple Meads / Paignton

West Midlands Railway between Lichfield Trent Valley and Bromsgrove, between Four Oaks and Redditch, and also between Birmingham New Street and Great Malvern / Hereford

Description

The emergency services are currently attending an incident in the Selly Oak area. So that they can safely carry out their work, the line between Birmingham New Street and Longbridge / Worcestershire Parkway via Selly Oak is closed.

As a result, trains operating between these stations may be cancelled, delayed by up to 30 minutes or revised.

This is expected until 12:00.

West Midlands Railway customer advice:

West Midlands Railway are in the process of sourcing road transport to run from Longbridge to Bromsgrove, Redditch and Worcester. Once in place, your ticket can be used on these at no additional cost.

Ticket acceptance:

To assist you with your journey, your ticket can be used at no extra cost on:

• National Express West Midlands routes:

  • 11A / 11C: Stechford - Acocks Green - Spring Road - Hall Green - Cotteridge (for Kings Norton) - Bournville - Selly Oak (nearby)

  • 18 [Northfield]: Kings Norton - Northfield (nearby)

  • 23 [Birmingham]: Birmingham - Five Ways

  • 24: Birmingham - Five Ways

  • 45 [South Birmingham]: Birmingham - Bournville (nearby) - Kings Norton - Longbridge

  • 47 [South Birmingham]: Birmingham - Bournville (nearby) - Kings Norton - Northfield (nearby) - Longbridge

  • 48: University - Bournville (nearby) - Kings Norton - Northfield - Longbridge (nearby)

  • 49 [South Birmingham]: Shirley Railway Station - Kings Norton - Northfield (nearby) - Longbridge

  • 61: Birmingham - University (nearby) - Selly Oak

  • 63 [South Birmingham]: Birmingham - University (nearby) - Selly Oak - Bournville - Kings Norton - Northfield (nearby) - Longbridge

  • 80: Birmingham - Five Ways - Smethwick Galton Bridge - West Bromwich

  • X20: Birmingham - University - Selly Oak - Northfield (nearby) - Longbridge

  • X21: Birmingham - University - Selly Oak

  • X22: Birmingham - University - Longbridge - Northfield (nearby)

• West Midlands Railway services between Birmingham Moor Street to Shirley, where you can get a local bus to Kings Norton, Longbridge, or Northfield

If you choose to drive your car and park at a station on one of the routes above because of this disruption, your rail ticket will be valid to travel back to the same station later in the day to collect your car.

If your journey isn't urgent, you might find it more comfortable to wait until a normal service has resumed.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.