Disruption between Guildford and Gatwick Airport expected until 21:45 

Route(s) affected

Between Reading and Gatwick Airport

Description

A fault with the barriers at a level crossing between Guildford and Gatwick Airport means that the line is blocked. As a result, trains running between these stations may be cancelled or delayed by up to 45 minutes.

Disruption is expected until 21:45.

Customer advice:

You may use your ticket on the following services via any reasonable route at no extra cost:

• Elizabeth line

• South Western Railway

• Thameslink

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Limited road transport has been arranged, with more to be confirmed.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.