Reduced service on the Island Line expected until 12:00 on Friday 21 November
Service alteration details
Incident reported: Thursday 20 November 2025 at 20:10
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Last updated
Thursday 20 November 2025 at 20:36
Train operators affected
Route(s) affected
Trains between Ryde Pier Head and Shanklin
Description
A shortage of train crew between Ryde Pier Head and Shanklin fewer trains are able to run on all lines. As a result, trains may be cancelled or revised.
Disruption is expected until 12:00 on Friday 21 November.
Customer advice:
Fewer trains are able to run due to a shortage of train crew on the Island Line.
In order to help you complete your journey at no extra cost to yourself, ticket acceptance in place on local buses:
Southern Vectis routes 2 and 3 between Shanklin and Ryde Esplanade
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.