Limited buses replacing trains between Ryde Pier Head and Shanklin until approximately 12:00  

Route(s) affected

Between Ryde Pier Head and Shanklin

Description

A fault on a train that runs between Ryde Pier Head and Shanklin means all lines are blocked. Trains running between these stations will be cancelled.

Disruption is expected until approximately 12:00.

Customer advice:

The train crew are in contact with the fleet maintenance team who are investigating and working towards fixing the fault.

Until the faulty is train is moved, services on the Island line are unable to run.

Your ticket can be used, at no extra cost on Southern Vectis 2 & 3 between Ryde Esplanade and Shanklin.

Rail replacement buses will run as follows:

• 1 minibus to start from Ryde Esplanade to Ryde Pier Head, it will then shuttle between these stations

• 1 minibus to start from Ryde Esplanade, calling at all stations to Shanklin, it will then shuttle between these stations

• 1 minibus to start from Shanklin, calling at all stations to Ryde Esplanade, it will then shuttle between these stations

Please note these replacement buses will not be running to a timetable.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.