Issue resolved: disruption between Clapham Junction and Watford Junction expected until 15:00 

Route(s) affected

Southern between Watford Junction and East Croydon

Description

Trains are returning to normal following an earlier fault with the signalling system between Clapham Junction and Watford Junction.

As services recover, trains between Clapham Junction and Watford Junction may still be cancelled, delayed by up to 10 minutes or revised.

Disruption is expected until 15:00.

Customer advice:

Work is underway to recover the scheduled service, however some trains may still be altered or delayed.

If you are travelling now, you may still need to use an alternative route to travel and allow at least 15 minutes more time to complete your journey.

Some Southern services have been terminating and restarting at Shepherds Bush. If your journey has been affected, please change there for alternative London Overground services towards Willesden Junction, for further London Overground connections towards Watford Junction.

For the latest information, you should check station screens, listen to announcements, and use online journey planners.

Your ticket will be accepted on the below at no additional cost:

• Thameslink services between West Hampstead Thameslink, Streatham and East Croydon

• London Underground services between London Terminals, and for stations between Clapham Junction and Watford Junction

• London Overground between Clapham Junction, London Euston, Watford Junction and West Hampstead

• London Northwestern Railway services between London Euston and Watford Junction

Can you tell me more about the incident?

There was a fault with a track circuit (part of the signalling system) in the Wembley area.

Track circuits are part of the signalling system and are used to detect where trains are on the railway. If one fails, the signalling system may show that a section of track is occupied even when there isn’t a train there. This means signals protecting that section will remain at red and trains cannot proceed normally.

Network Rail signalling specialists have investigated the fault and confirm the system is operating normally again.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.