Disruption to Transport for Wales services at Shrewsbury expected until 08:30 

Route(s) affected

Between Manchester Piccadilly and Milford Haven / Carmarthen / Swansea / Cardiff Central, between Liverpool Lime Street / Chester / and Shrewsbury, between Chester / Holyhead / Llandudno Junction / Aberystwyth and Birmingham International, between Holyhead and Cardiff Central, between Crewe and Shrewsbury / Milford Haven / Cardiff Central, between Shrewsbury and Aberystwyth / Llandrindod / Carmarthen / Swansea / Cardiff Central, and also between Aberystwyth and Birmingham New Street

Description

A fault with the signalling system at Shrewsbury is causing disruption to Transport for Wales services running to / from and through this station. Trains may be cancelled, delayed by up to 35 minutes, revised or diverted via Chester.

Disruption is expected until 08:30.

Customer advice:

Transport for Wales have arranged rail replacement transport to run between Shrewsbury and Crewe operated by Keanes to assist customers to complete journeys where possible at no extra cost. These will be in operation until 09:00.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

Your ticket can be used at no extra cost on the following services until 12:00:

• Avanti West Coast:

  • between London Euston and Birmingham New Street

  • Crewe and Manchester Piccadilly

• CrossCountry services:

  • between Birmingham New Street and Cardiff Central

  • between Birmingham New Street and Manchester Piccadilly

• Northern between Crewe and Manchester Piccadilly

• West Midlands Railway between Birmingham New Street and Shrewsbury

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

You can check services running in the area using the Transport for Wales Live Map.

Pay as you go

If you're using pay as you go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.

Additional information:

Network Rail are aware of the problem and technicians are currently en route to the affected area.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.