Disruption to Thameslink services between St Albans City and Sutton expected until 12:00 

Route(s) affected

Between Bedford and Three Bridges / Haywards Heath / Brighton, between Luton and Rainham (Kent), and also between St Albans City and Sutton

Description

A passenger causing a disturbance on a train at St Albans City earlier today is causing disruptions to journeys between St Albans City and Sutton. As a result, trains may be delayed by up to 15 minutes, cancelled or revised.

Disruption is expected until 12:00.

Customer advice:

Following an earlier disturbance on a train at St Albans City there are delays, alterations and cancellations on the route between St Albans City and Sutton. Please allow extra time for your journey, and check station screens and planners for the latest information.

You may need to change more often than usual to reach your destination.

Ticket acceptance:

Your ticket will be accepted on the following, at no extra cost:

• London buses between Sutton / Wimbledon and central London

• London Underground on any reasonable route

• South Western Railway services between Wimbledon and London Waterloo
  
  

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

Can you tell me more about the incident?

Earlier today a passenger refused to get off a train that was terminating at St Albans City. The train was unable to more forward to the depot until the situation was resolved, causing a queue behind, and delays to following services, and is now affecting the running of trains in the Sutton/Wimbledon areas.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.