Disruption between London St Pancras International and Luton Airport Parkway expected until the end of the day 

Route(s) affected

All East Midlands Railway services to / from London St Pancras International

Description

A broken down train between West Hampstead Thameslink and St Albans City means that some lines are disrupted. As a result, trains travelling between these stations may be delayed by up to 30 minutes, cancelled or revised.

Disruption is expected until the end of the day.

This disruption is also affecting Thameslink services, more information can be found on this page.

A visual disruption map video is available.

Customer advice:

There is a broken down train at Cricklewood. This is between London St Pancras International and Luton and is disrupting trains on the London St Pancras International / Luton Airport Parkway / Corby and the London St Pancras International / Nottingham / Sheffield routes.

Network Rail and Thameslink are working together to investigate the fault on the train. There may also be some damage to the overhead wires.

How does this affect my train?

East Midlands Railway are currently unable to run services between London St Pancras International / Luton Airport Parkway / Corby in both directions and this is likely to be the case for the rest of the day.

Trains running between London St Pancras International / Nottingham / Sheffield may be doing additional stops at Wellingborough and Bedford, these will be updated in the online journey planners.

At present we are expecting the problem to continue all day, if there is damage to the overhead wires then this will need to repaired once the broken down train is moved.

How do I get where I need to be?

You may use your ticket at no extra cost to travel on the following alternatives in both directions:

• Avanti West Coast between London Euston and Tamworth

• CrossCountry between Tamworth and Derby and between Nuneaton and Leicester

• London Northwestern Railway between London Euston and Tamworth and between Bletchley and Milton Keynes

• Thameslink between London St Pancras International and Bedford

• London Underground between Kings Cross St Pancras and Euston

• LNER between London Kings Cross and Doncaster

• TransPennine Express between Doncaster and Sheffield

LNER are currently affected by disruption between London Kings Cross and Doncaster, services are expected to be busier than normal.

Don’t worry about your ticket, arrangements are already in place with other train companies for you to travel with your original ticket and you shouldn't have to pay any more.

East Midlands Railway have replacement buses running in both directions, between Kettering and Corby and also between Wellingborough and Northampton to connect with West Coast services.

Travelling on alternative routes or by bus will add up to 60 minutes to your journey today.

East Midlands Railway promise that if you need to start your outward journey from a different operator's station due to this disruption, then you will also be able to travel back to that station when you return, regardless of if the disruption has ended or your ticket type. Our rail industry colleagues will welcome you on board with your original ticket.

If you need advice on how to complete your journey please speak to a member of our station staff, use the help points or you can contact us on X (formerly Twitter) @EastMidRailway or on Facebook (East Midlands Railway). You can also call our team on 03457125 678 option 4.

We have relaxed some of our usual ticket restrictions. If you hold an ‘Advance Ticket’ which is usually valid on a specific train you may use it to travel on any of our trains on this route.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.