Lines reopened: disruption between Hastings and Tonbridge / Eastbourne expected until 14:00 

Route(s) affected

Southeastern between Hastings and London Charing Cross

Southern between Ashford International and Eastbourne, between Ore / Hastings and Brighton, and also between Ore and London Victoria

Description

All lines have reopened following a failure of the electricity supply at St Leonards Warrior Square, trains between Hastings and Tonbridge / Eastbourne may continue be cancelled, delayed or revised to allow the service to recover.

Disruption is expected until 14:00.

A visual disruption map is available.

Southeastern customer advice:

There was an issue with the power supply in the St Leonards Warrior Square earlier today which was caused by a fault on a train.

Response staff have now checked the line, which has reopened.

How does this affect my journey?

Trains between Hastings and Tunbridge Wells have resumed but there are delays and alterations as we work to return services to normal.

The first trains to run their full journey are:

• 10:24 London Charing Cross to Hastings

• 11:30 Hastings to London Charing Cross

Affected route:

• Hastings to London Charing Cross

What should I do?

Replacement buses are running between Hastings and Tunbridge Wells.

You may use your ticket on alternative services at no extra charge:

• Southern services between Hastings and London Victoria / Ashford International

• Stagecoach bus route 1066 between Hastings and Tunbridge Wells

• Arriva bus route 402 between Tunbridge Wells and Tonbridge and 281 in the High Brooms area

Alternative routes:

For details of alternative routes that may be available to complete your journey, please refer to the Alternative routes during disruption maps.

How can I stay up to date?

You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.

Southern customer advice:

Trains can now run as normal between Bexhill and Hastings, it may take time to recover the scheduled timetable.

We expect the first trains to run to / from Hastings will be:

• 09:54 from London Victoria to Ore

• 11:56 from Hastings to Brighton
  

Alterations to services are still possible meaning your train may not stop at some advertised, or will be started/terminated at a different station than planned.

If you are required to change trains partway through your journey we'd recommend allowing 20 minutes extra time.

Please note due to crew requirements and displacement of train stock some services may still experience cancellations.

Ticket acceptance on local bus routes will remain in place for a while longer, to assist with journeys between Bexhill, Hastings, Ore, Rye and Ashford International.

Please note if you're using road transport as an alternative this will extend journey times by up to 60 minutes, so please allow plenty of extra time.

A limited supply of rail replacement buses have been secured and will run between Ashford International and Hastings. Once confirmed we will be advertising these in journey planners and on live departure boards.

Please make sure to check your journey before arriving at the station using journey planners and live departure boards.

Ticket acceptance:

Your ticket will be accepted at no extra cost on on the following.

• Alternative Southern services on any reasonable route

• Thameslink services on any reasonable route

• London Underground on any reasonable route between London Terminals

• Stagecoach bus routes:

  • 511, 511a, 511b between Ashford International and Ham Street

  • 101, 100 between Rye and Hastings

  • 99 between Eastbourne and Hastings

  • 51, 54, 98 between Polegate, Hampden Park, and Eastbourne

Southeastern services are also affected by this power issue, so at this stage we wouldn't recommend using them as an alternative.

You can find the Stagecoach journey planner here.

Planning your journey:

You can check your journey using the live departure boards, and you can view a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the Southern app to find up-to-date information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.