Lines reopened: disruption between Stafford and Wolverhampton expected until 11:00 

Route(s) affected

Avanti West Coast services between Crewe / Edinburgh / Glasgow Central and Birmingham New Street, also between Edinburgh / Glasgow Central / Lancaster / Liverpool Lime Street / Manchester Piccadilly and London Euston

CrossCountry services between Manchester Piccadilly and Bristol Temple Meads / Bournemouth / Birmingham New Street / Southampton Central / Paignton

London Northwestern Railway services between Crewe / Liverpool Lime Street and Birmingham New Street

Description

Lines have reopened following the emergency services dealing with an earlier incident between Stafford and Wolverhampton. Trains may still be cancelled, delayed by up to 30 minutes or revised.

A visual disruption map video is now available.

Disruption is expected until 11:00.

Avanti West Coast customer advice:

To assist you with your journey your ticket will be accepted, at no extra cost, on the following alternatives:

• CrossCountry between Nuneaton / Tamworth and Birmingham New Street, and also between Manchester Piccadilly and Coventry

• London Northwestern Railway between Liverpool Lime Street and Rugby

• West Midlands Railway between Coventry and Nuneaton

CrossCountry customer advice:

To assist you with your journey your ticket will be accepted, at no extra cost, on the following alternatives:

• The two CrossCountry services operating before and after your cancelled service

• Avanti West Coast between Manchester Piccadilly and Nuneaton

• London Northwestern Railway between Wolverhampton and Birmingham New Street, between Stoke-on-Trent and Stafford, and also between Crewe and Nuneaton

• West Midlands Railway between Wolverhampton and Birmingham New Street

Rail replacement transport, provided by First Choice, is in operation between Stafford and Wolverhampton in both directions.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are the unreserved coaches on CrossCountry services (where available) so please head to them.

London Northwestern Railway customer advice:

To assist you with your journey your ticket will be accepted, at no extra cost, on the following alternatives:

• Avanti West Coast between between Liverpool Lime Street and Rugby

• CrossCountry via any reasonable route

• Transport for Wales between Crewe and Shrewsbury

Rail replacement transport is in operation between Wolverhampton and Birmingham New Street in both directions until further notice.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.