Lines reopened: major disruption between Glasgow Queen Street / Edinburgh and Stirling expected until 14:30 

Route(s) affected

LNER between London Kings Cross and Inverness

Lumo between London Euston and Stirling

ScotRail between Glasgow Queen Street and Alloa / Dundee / Aberdeen / Inverness, and also between Edinburgh and Dunblane / Inverness

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines between Glasgow Queen Street / Edinburgh and Stirling to reopen. Whilst service recovers, trains may still be delayed by up to 60 minutes, revised or cancelled.

Major disruption is expected until 14:30.

A visual disruption map video is available.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

LNER customer advice:

You can use your ticket at no extra cost on ScotRail services to complete your journey. Please note these services are also disrupted.

ScotRail customer advice:

A rail replacement bus will run between Glasgow Queen Street and Stirling as follows:

• Glasgow Queen Street:

  • Blue Bus ETA 11:35

  • Abbey Coaches ETA 11:15

• Stirling

  • x1 Merlin Travel ETA 11:35

Your train ticket can be used at no extra cost on the following local bus routes:

• Citylink services between:

  • Glasgow, Inverness and Aberdeen

  • Edinburgh, Inverness and Aberdeen

• Midland Bluebird services between:

  • Edinburgh / Glasgow and Stirling

You can use your ticket, at no additional cost, on ScotRail services via any alternative route to your destination.

If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.