Disruption at Stockport expected until 19:00 

Route(s) affected

Avanti West Coast between Manchester Piccadilly and London Euston

CrossCountry between Manchester Piccadilly and Birmingham New Street / Bristol Temple Meads / Bournemouth

East Midlands Railway between Liverpool Lime Street and Nottingham / Norwich

Northern between Manchester Piccadilly and Hazel Grove / Chester / Alderley Edge / Buxton / Crewe / Stoke-on-Trent, and also between Stockport and Chester

TransPennine Express between Cleethorpes and Liverpool Lime Street

Transport for Wales between Manchester Piccadilly and Fishguard Harbour / Milford Haven / Cardiff Central

Description

A broken down train at Stockport means that some lines are blocked. As a result, trains running to / from and through this station may be cancelled, delayed by up to 40 minutes or revised.

Disruption is expected until 19:00.

A visual disruption map video is available.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

Northern customer advice:

How does this affect my journey?

Train services are unable to run between Manchester Piccadilly and Altrincham (both directions).

Services between Manchester Piccadilly and Chester will be affected by this disruption.

Northern services between Manchester Victoria and Chester are not affected.

What should I do?

You can travel on the next Northern service to your destination, where available.

You can also travel on the Bee Network bus services: 11, 263, 370 and 371 at no extra cost.

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Replacement transport:

Road transport has been confirmed to run as follows:

• At 16:45 from Altrincham to Manchester Piccadilly calling at Navigation Road, Stockport and Manchester Piccadilly- Operated by Bestway

• At 17:15 from Altrincham to Manchester Piccadilly calling at Navigation Road, Stockport and Manchester Piccadilly- Operated by Bestway

• At 17:45 from Altrincham to Manchester Piccadilly calling at Navigation Road, Stockport and Manchester Piccadilly- Operated by Bestway

• At 17:00 from Manchester Piccadilly to Altrincham calling at Stockport, Navigation Road and Altrincham- Operated by Bestway

• At 18:45 from Manchester Piccadilly to Altrincham calling at Stockport, Navigation Road and Altrincham- Operated by Bestway

Please check station information posters for the location of the bus pick up points and be advised that bicycles, e-bikes and dogs (except for service dogs) are not permitted on replacement road transport.

Journey times may be extended by up to 60 minutes whilst travelling by road transport.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.