Lines reopened: disruption between Girvan and Ayr expected until 17:15 

Route(s) affected

Between Stranraer and Ayr, and also between Girvan and Ayr / Kilmarnock

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines between Girvan and Ayr to reopen. Whilst service recovers, trains may still be delayed by up to 30 minutes, revised or cancelled.

This is expected until 17:15.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.

You might wish to consider postponing your journey until services return to normal.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.